The GoDaddy Experience
wreck below the cliffs lands end by lovestruck
Over the last couple of years I’ve been migrating my domains away from GoDaddy because they’ve received quite a bit of negative press relating to poor customer service and arbitrary site takedowns. There are still a handful of domains that I have with GoDaddy though, and yesterday I was shocked into moving them away as well.
The domain for Claire’s site, loobylu.com was set to expire yesterday, and it was set to auto-renew. When GoDaddy attempted to auto-renew it though, the credit card transaction was declined. They sent me an email letting me know this, and when I got it I went to their site, put in the details for another card, and renewed it directly.
I later found out though that for the 9 hours between when the auto-renew transaction failed and when I renewed it manually, GoDaddy had modified the DNS settings for the domain so that people visiting Claire’s site landed on GoDaddy parking page full of advertisments, indicating that the domain was now for sale. Because it was a DNS flip, some people are still seeing the parking page. I’m still kind of stunned at that behavior, and I hope the promotion and adsense clicks they got from showing their landing page make up for the fact that I won’t be using them again, ever.
Happy Pi Day!
